Managing Your Subscription
All subscription management happens in your account settings.
View Your Current Plan
Navigate to Settings > Subscription to see:
- Your current plan (Free, Pro, Enterprise, or Trial)
- Billing cycle (monthly or annual)
- Next billing date
- Payment method on file
Upgrade
To upgrade your plan, go to Settings > Subscription and click Upgrade. Select your new plan and confirm. The upgrade takes effect immediately. You will be charged the prorated difference for the remainder of your current billing cycle.
Downgrade
To downgrade, go to Settings > Subscription and click Change Plan. Select the lower tier. The downgrade takes effect at the end of your current billing cycle, so you keep full access until then.
Cancel
You can cancel your subscription anytime from Settings > Subscription > Cancel. Cancellation takes effect at the end of your current billing cycle. After cancellation:
- Your data is retained for 90 days
- You can reactivate anytime within that window without losing data
- After 90 days, data is permanently deleted unless you request an export
Payment
Payments are processed securely through Stripe. We accept all major credit cards (Visa, Mastercard, American Express). Your card information is stored by Stripe and never touches Oakden servers.
Receipts
A receipt is emailed automatically after each payment. You can also view and download all past receipts from Settings > Subscription > Billing History.